FAQ
HOME - FAQ
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Are you a direct mattress manufacturer or trading company?

We are a professional mattress factory with independent production lines, focusing on B2B bulk wholesale, OEM & ODM services for over 12 years, no retail business.

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What is your minimum order quantity (MOQ) for wholesale?

Our standard MOQ is based on full container 1*20GP load 150 pieces/container, and small trial bulk orders 50 pieces are negotiable for new cooperative clients.

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Can we mix different mattress models & sizes in one container?

Absolutely, mixed styles, sizes and thicknesses are acceptable for full container orders to meet your market demand.

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What are your regular payment terms for wholesale orders?

We accept T/T (30% deposit, 70% balance before shipment), L/C at sight, and flexible payment terms (such as D/P CAD) for long-term partners.

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What certifications do your mattresses have?

Our products meet international standards like CertiPUR-US®, OEKO-TEX®, and EN 1334 (EU). Additional certifications can be arranged upon request.

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What is your monthly production capacity?

We produce 20,000+ mattresses monthly, ensuring stable supply for wholesale partners. Capacity can be scaled for large projects.

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What types of mattresses do you manufacture?

We specialize in memory foam, hybrid, innerspring, and latex mattresses for bulk orders. Customization (materials, firmness, sizes) is available to meet your market demand.

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Can we get a sample to test quality before bulk order?

Yes, customized samples are available, sample fee need to be charged, and sample fee will be fully refunded when you place a formal bulk order (order quantity ≥ 100 pieces).

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How long does it take to produce a custom sample?

The sample production cycle is 10-15 working days after confirming all details and sample payment; urgent sample can be finished in 7 working days (extra fee applies).

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Do you support OEM & ODM customization services?

We provide full customization including mattress size, firmness, fabric , logo printing (embroidery), label and packaging design (custom carton, brand tag).

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Can we customize the mattress according to our own technical specifications?

Sure, we can produce strictly in accordance with your provided drawings, material requirements (such as memory foam density) and technical standards.

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What is the production lead time for a full container order?

Normally, the production period is 15-25 working days after receiving deposit and confirming all order details; for large orders (5 containers), lead time is 50 working days.

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Can you arrange urgent production for urgent orders?

Yes, we can adjust production schedule to prioritize urgent orders after prior communication and confirmation, urgent lead time can be shortened to 15 working days .

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How do you package mattresses for long-distance ocean shipping?

All mattresses are vacuum compressed and roll packed in sturdy cartons , shockproof and moisture-proof, with PE film inside for protection during export shipping.

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Which ports do you ship from in China?

We mainly ship from Guangzhou NANSHA port.

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do-you-provide-fob-cif-shipping-services

Yes, we offer professional FOB, CIF,  services to assist you with one-stop shipping arrangement .

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How do you control the quality of bulk wholesale mattresses?

We implement strict QC inspection (3 times inspection: raw material → semi-finished products → finished products) before shipment, ensuring stable quality; defective rate is controlled within 0.5%.

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What warranty policy do you offer for wholesale mattresses?

We provide 10-years quality warranty for bulk wholesale mattresses, supporting after-sales quality problem handling (such as free replacement for defective products within warranty period).

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Can we get the official wholesale price list?

Please contact our sales team with your required product type, quantity and destination, we will send the exclusive price list (FOB/CIF price) immediately.

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Do you support regional exclusive agency cooperation?

Yes, we warmly welcome exclusive distributor and agency cooperation to develop regional markets together; exclusive agent requires annual order quantity ≥20 containers.

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